State Farm® Insurance Agent Joe Andrus

"Mike, thank you for taking the time to speak with me today and for sharing your experience. I understand how frustrating this situation was, especially given the timing of the letter you received. The documentation that was requested was ultimately reviewed and accepted, and the non-renewal was withdrawn. Unfortunately, the letter had already been generated before that review was completed. That said, it’s clear we could have communicated more clearly during the process, and I take responsibility for that. We take feedback seriously and use it to improve how we guide customers through situations like this going forward. I appreciate the years you trusted our office and wish you the best, regardless of where you choose to insure moving ahead."

"Thank you, Sonia! I'm happy to hear that Trevor was able to assist you with matching and enhancing your coverage while saving you money. It's wonderful to know that you've had a positive experience with our office. We appreciate your recommendation and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can do for you!"

"Thank you, Asher! I'm happy to hear that Jeff provided you with excellent service. Our team is dedicated to offering helpful and friendly support. If you have any more questions or need assistance, feel free to reach out!"

"Thank you, Olivia! I'm happy to hear that our staff was helpful. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"

"Thank you, Denise! I'm happy to hear that Lerin was able to assist you smoothly. Your recommendation means a lot to us, and we're grateful for your continued trust in our office. If you need anything else, just let us know!"

"Thank you, Gracie Jean, for sharing your experience! I'm happy to hear that Lerin was able to assist you and your boyfriend effectively. It's great to know that you found our service and rates to your satisfaction. If you have any more questions or need further assistance, feel free to reach out anytime!"

"Thank you, Michael! I'm glad to hear that Lerin provided you with excellent service. We appreciate your feedback and are here for any insurance needs you may have. Let us know if there's anything else we can do for you!"

"Liberty, thank you for your fantastic feedback! I'm glad to hear that Jeff was able to assist you so effectively and that you're satisfied with the pricing. We strive to make the process as smooth as possible for our customers. If you need anything else, feel free to reach out!"

"Thank you, Rodney! I'm happy to hear that Jeff provided such excellent service and helped you find the best rates for your insurance needs. It's great to know that having everything handled by one local agent is working well for you. We appreciate your recommendation and are always here to assist with any questions or future needs. Let us know if there's anything else we can do for you!"

"Thank you for your wonderful feedback! I'm happy to know that you feel well taken care of with all your insurance needs through our office. If there's anything else we can assist you with, just let us know. Thanks for choosing us!"

"Thank you! I'm happy to hear about your positive experience with Jeff. Our team is committed to providing knowledgeable and friendly service, and it's great to know Jeff delivered on that promise. We appreciate your recommendation and are here for any insurance needs you may have. Let us know if there's anything else we can assist with!"

"Thank you, Anthony C! I'm happy you found our service to be good. If you ever have questions or need assistance, feel free to reach out. We’re here to help!"

"Valerie, thank you for sharing your experience! I'm delighted to hear that Trevor made you feel valued and provided such friendly and knowledgeable service. Our team is committed to making every interaction meaningful. If there's anything else we can assist you with, please feel free to reach out!"

"Thank you, David! I'm happy to know that Jeff and the team have been attentive to your policies. Your appreciation means a lot to us."

"Hey Wendy! Thanks for letting us know about your experience with Jeff. It’s wonderful to hear he made you feel valued and cared for. We appreciate you sharing your experience and recommending him for car insurance."

"Wade, thank you for your kind words! I'm happy to hear that our team was able to assist you and help you save money. If you ever need anything else, feel free to reach out!"

"Thank you, Josh! I'm happy to hear that you found our team personable and helpful. It's great to know that the explanations and pointers were valuable to you. If you ever have more questions or need further assistance, feel free to reach out. We’re here to help!"

"Thank you, Dean! I'm happy to know you had a positive experience with our office. We’re committed to providing excellent service and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"

"Thank you, Carolynn! I'm happy to hear that you've had such positive experiences with our office over the years. Lerin and the team are dedicated to providing helpful and friendly service, and it's great to know they made a difference for you. We're always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"

"Thank you, Josefina! I'm happy to know that Jeff has been a reliable support for your policy updates. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"

"Thank you, Josh! I'm happy to know you found our service helpful and responsive. We’re always here to assist with any insurance needs you may have. Thanks for choosing us!"

"Thank you, Sam! I'm happy to hear that Lerin was able to assist you promptly with your insurance. Our team is dedicated to providing helpful service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out!"

"Thank you, Kali, for your wonderful feedback! I'm so happy to hear that you and your husband have had such a positive experience with us over the years. It's great to know that Pam and our claims specialists were able to assist you effectively during your recent accident. We truly appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"

"Shelby, thank you for your fantastic feedback! I'm happy to hear that Joe made setting up your insurance a breeze. We appreciate your recommendation and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"

"Thank you, Marsha! I'm happy to hear that Trevor provided such excellent assistance with your insurance. It's great to know he took the time to address all your questions and even helped you with discounts. We appreciate your recommendation and are here for any future needs!"