State Farm® Insurance Agent Joe Andrus
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Hall
June 11, 2026
5
out of
5
rating by David Hall
"Jeff did a great job getting us lined up with home, auto, and umbrella coverage at a reasonable price. The office seems very friendly and efficient, and I was in and out in 30 minutes! I haven't had to make a claim yet (hopefully not for a while), so I can't speak to the claims process."
We responded:
"Thank you for your review, David! I'm glad Jeff was able to assist you with your insurance needs efficiently. It's great to know that you found our office friendly and quick. If you ever have any questions or need assistance, feel free to reach out!"
Judy Mathewson
June 11, 2026
5
out of
5
rating by Judy Mathewson
"The agent Jeff was awesome he quoted us a great price for great insurance for our vehicles everything went so smooth i. definitely recommend state farm"
We responded:
"Thank you, Judy! I'm happy to hear that Jeff was able to provide you with a great quote and that everything went smoothly with your vehicle insurance. We appreciate your recommendation and are here to help if you need anything else!"
Sandy Garner
May 27, 2026
5
out of
5
rating by Sandy Garner
"Jeff was fantastic he helped me get my ins and walked me through everything I Highpoint j highly recommend State Farm they are the best"
We responded:
"Thank you, Sandy! I'm happy to hear that Jeff was able to assist you with your insurance needs and guide you through the process. We appreciate your recommendation and are glad to have you with us. Let us know if we can help with anything else!"
M K
May 21, 2026
5
out of
5
rating by M K
"I called them right before they closed because I just got off of work and I needed to make an adjustment to my policy. They weren’t going to be open until Tuesday because of the long weekend so they put in the extra effort to help me out so I didn’t have to wait until then. Lerin was knowledgeable and made the process super fast and easy. I wish I could give more than 5 stars for the amazing customer service. I really appreciate your team going out of their way to help me."
We responded:
"Thank you, M K! I'm really happy to hear that Lerin was able to assist you with your policy adjustment right before the long weekend. We always strive to provide excellent service, and it's great to know that our team's efforts made a difference for you. We appreciate your kind words and support! Let us know if we can help with anything else!"
Shannon
May 20, 2026
5
out of
5
rating by Shannon
"Lerin was so professional, kind and helpful!
We really appreciate his knowledge and he answered all our questions! :)"
We responded:
"Hey, Shannon! Thank you for sharing your experience with Lerin and for trusting us with your homeowners insurance needs. I’m so happy to hear he was professional, kind, and helpful while answering all of your questions. We truly appreciate your support and your thoughtful review."
Jack White
May 13, 2026
5
out of
5
rating by Jack White
"Worked with jeff, he was super easy yo work with and made it super simple
Thank you."
We responded:
"Thank you, Jack! I'm happy to hear that Jeff made your experience smooth and straightforward. Our team is dedicated to providing excellent service, and it's great to know Jeff delivered on that promise. If you have any more questions or need assistance, feel free to reach out anytime!"
Samson Kennedy
May 11, 2026
5
out of
5
rating by Samson Kennedy
"Super helpful saved me over 2000 dollars with one phone call"
We responded:
"Thank you, Samson! I'm really happy to hear that we could assist you and help save you over $2,000 with just one call. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Ahnne Thorpe
May 4, 2026
5
out of
5
rating by Ahnne Thorpe
"I love this insurance company. They have always treated me very well and very understanding explaining things to me and procedures. They’re absolutely fantastic. I appreciate them very much."
We responded:
"Thank you, Ahnne! I'm so happy to hear that you feel well-treated and understood by our team. Your appreciation means a lot to us. We're always here to help with any questions or needs you may have. Thanks for choosing us!"
Somara Erickson
April 28, 2026
5
out of
5
rating by Somara Erickson
"Moved to Utah from out of state. Everyone in the office was welcoming.
Jeff was extremely helpful and took his time a answering the million questions I had. He made the process of transferring everything very simple, quick and efficient."
We responded:
"Thank you, Somara! I'm happy to hear that Jeff and the team made your transition to Utah smooth and welcoming. We strive to provide efficient and friendly service, and it's great to know we met your expectations. If you have any more questions or need assistance, feel free to reach out anytime!"
Robyn
April 19, 2026
5
out of
5
rating by Robyn
"Jeff was very patient and kind while dealing with me. Switching to State Farm has saved me quite a bit of money and I'm so glad I did it."
We responded:
"Thank you for your review, Robyn! I'm happy to hear that Jeff provided you with such a positive experience. It's great to know that switching to State Farm has been beneficial for you. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Curtis Hadley
April 8, 2026
5
out of
5
rating by Curtis Hadley
"Lerin was very thorough in preparing a quote to help me make an educated decision about switching insurance carriers. I had been with my previous carrier for 37 years. Lerin was very patient in answering all of my questions and helped me understand everything I was considering. He made me aware of all of my options, provided me with a fair quote and let me decide without any pressure. The rates quoted were fair and the service was excellent. I decided to make the switch to State Farm and am very happy with the service and support received by Lerin and the team at the Joe Andrus office"
We responded:
"Thank you, Curtis, for sharing your experience! I'm glad to hear that Lerin provided such excellent service and support during your decision-making process. It's wonderful to know that you felt informed and comfortable with your choice to switch to us. We're here to assist you with any other needs or questions. Thanks for choosing us!"
Anthony Ramirez
April 6, 2026
5
out of
5
rating by Anthony Ramirez
"Absolutely great, super kind and efficient staff, good company, came back just so his office can handle my stuff. Super happy here"
We responded:
"Thank you, Anthony! I'm glad to hear that you had such a positive experience with our team. Your satisfaction is important to us, and we're happy to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Mary Murphy
April 1, 2026
5
out of
5
rating by Mary Murphy
"What amazing customer service! I had put off getting my car fixed from a collision with my garage. When I finally contacted Joe Andrus’s office they immediately got me a claims number, contacted a repair shop and arranged for a rental car. Within an hour of contacting me I was driving back to work in my rental car. So perfect and no stress at all ! Joe Andrus’ team is the best !"
We responded:
"Thank you, Mary! I'm so happy to hear that our team could assist you quickly and make the process stress-free. Your satisfaction is our priority, and it's wonderful to know you had a seamless experience. If you need anything else, feel free to reach out!"
Edward Burrows
March 29, 2026
5
out of
5
rating by Edward Burrows
"We have been using Joe Andrus for our homeowners insurance needs for our property in Washington City. Joe and his staff have been very helpful in helping us get the best coverage at the best cost. Trevor Anderson at their office has been very helpful in working with us."
We responded:
"Thank you, Edward! I'm happy to hear that our team, especially Trevor, has been able to assist you with your insurance needs in Washington City. We strive to provide the best coverage options at competitive rates. If there's anything else we can do for you, just let us know!"
Marchelle Mccoy
March 26, 2026
5
out of
5
rating by Marchelle Mccoy
"Jeff is fantastic. He solved huge issues and saved me a ton of money"
We responded:
"Thank you, Marchelle! I'm happy to hear that Jeff was able to help with your issues and save you money. Our team is dedicated to providing excellent service, and your feedback is greatly appreciated. If you need anything else, feel free to reach out!"
Felicia Fishback
February 25, 2026
5
out of
5
rating by Felicia Fishback
"Joe and his team were great! They got my policy done really quickly and very smoothly. It was very easy to get everything set up and a great experience overall."
We responded:
"Felicia, thank you for your wonderful feedback! I'm happy to know that the team made setting up your policy a smooth experience. If you need anything else, just let us know!"
Dj Perez
February 19, 2026
5
out of
5
rating by Dj Perez
"Amazing effortless service!
Lerin had me setup In minutes I’ll be a State Farm customer for life!"
We responded:
"Thank you, Dj Perez! I'm happy to hear that Lerin provided you with such efficient service. We're grateful to have you as a State Farm customer and look forward to serving you for many years. If you ever need anything, just let us know!"
Crystal Beecher
February 18, 2026
5
out of
5
rating by Crystal Beecher
"Superb customer service! Wish we had switched to them years ago!"
We responded:
"Crystal, thank you for your wonderful feedback! I'm so happy to hear that you're satisfied with our customer service. If you ever need anything else, feel free to reach out. Thanks for choosing us!"
Matthias Larsen
February 12, 2026
5
out of
5
rating by Matthias Larsen
"Great guys to work with! Made the process of getting car insurance super easy and quick even in a little bit of a different situation. Highly recommend using these guys for your next auto policy or even just a quote."
We responded:
"Thank you, Matthias! I'm happy to hear that our team made your insurance process easy and quick, even with a unique situation. Your recommendation means a lot to us. If you need anything else or have questions in the future, feel free to reach out!"
Melissa McCracken
February 10, 2026
5
out of
5
rating by Melissa McCracken
"Lerin Porter was very informative and helped us move all of our policies from a different state with ease."
We responded:
"Thank you, Melissa! I'm happy to hear that Lerin was able to assist you in transferring your policies smoothly. Our team is dedicated to making transitions as seamless as possible. If you have any further questions or need assistance, feel free to reach out!"
M&J Gross
January 26, 2026
2
out of
5
rating by M&J Gross
"After many years as a customer for home owners and all vehicles they decided to do a roof inspection. I was aware of a small area that shingles had blown off of and they required repairs. As a carpenter with roofing experience I chose to replace them myself. I contacted Joe Andus office and spoke with Pam. She thought that would be fine and asked for pictures when complete.
Once I sent her pictures she submitted them to underwriting. They replied that they needed the contractors receipt. Spoke with Pam again and she wanted the contractors receipt too. She recalled our conversation but now I had to get a contractor. I had a contractor come out and he verified repairs were acceptable and billed me for repairs. This portion of the house is scheduled to be torn down for 2 story addition in 3 months, they are aware of that as well. Today I received a letter stating they won't be renewing my policy. In the 5 years as a customer I have never filed a claim. .......................... I had to retract part of this review. Joe Andrus called after this initial review posted. He was professional and understanding regarding events leading up to my decision to write the review. I believe if I had dealt with him directly, some heartburn could have been avoided. Monday, State Farm decided to renew my policy . After the lack of customer service from corporate I made other arrangments and found another company to provide all of my insurance."
We responded:
"Mike, thank you for taking the time to speak with me today and for sharing your experience.
I understand how frustrating this situation was, especially given the timing of the letter you received. The documentation that was requested was ultimately reviewed and accepted, and the non-renewal was withdrawn. Unfortunately, the letter had already been generated before that review was completed.
That said, it’s clear we could have communicated more clearly during the process, and I take responsibility for that. We take feedback seriously and use it to improve how we guide customers through situations like this going forward.
I appreciate the years you trusted our office and wish you the best, regardless of where you choose to insure moving ahead."
Sonia Q
January 25, 2026
5
out of
5
rating by Sonia Q
"We changed to Joe Andrus State Farm Insurance last year after our previous insurance raised our rates. Trevor reached out to me and was able to match and add additional coverage to our home and car at a lower rate. It has been a pleasure working with them, and I highly recommend them."
We responded:
"Thank you, Sonia! I'm happy to hear that Trevor was able to assist you with matching and enhancing your coverage while saving you money. It's wonderful to know that you've had a positive experience with our office. We appreciate your recommendation and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can do for you!"
Asher Goring-Marolla
January 22, 2026
5
out of
5
rating by Asher Goring-Marolla
"Spoke with jeff. Very helpful and great customer service"
We responded:
"Thank you, Asher! I'm happy to hear that Jeff provided you with excellent service. Our team is dedicated to offering helpful and friendly support. If you have any more questions or need assistance, feel free to reach out!"
olivia richardson
January 19, 2026
5
out of
5
rating by olivia richardson
"Very helpful staff!"
We responded:
"Thank you, Olivia! I'm happy to hear that our staff was helpful. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Denise Harrison
January 19, 2026
5
out of
5
rating by Denise Harrison
"This office is very efficient and helpful. Lerin assisted me today with adding a vehicle to my policy and it couldn't have been easier. I recommend this agent's office because every experience I have had has been exceptional."
We responded:
"Thank you, Denise! I'm happy to hear that Lerin was able to assist you smoothly. Your recommendation means a lot to us, and we're grateful for your continued trust in our office. If you need anything else, just let us know!"